Terms of Service

The Service is provided for educational and self-knowledge purposes only. It is not a medical diagnosis, clinical assessment, or treatment recommendation.

The assessment results, severity scores, profile types, and training exercises do not constitute medical advice and should not be used as a substitute for consultation with a qualified healthcare provider. If you have concerns about your cognitive experience, consult a neurologist or other licensed professional.

We make no claims that the training protocol will produce specific outcomes. Individual results vary.

Accounts are created automatically when you complete your purchase. Authentication is handled via magic link (email-based login). You are responsible for maintaining access to the email address associated with your account.

Each account is for a single individual. You may not share your account credentials or allow others to access the Service through your account.

Access to the training protocol is sold as a single one-time payment of $99 USD for lifetime access. There are no recurring charges, no automatic renewals, and no monthly or annual plans.

All payments are processed securely by Stripe. We do not store your payment card details.

If your Vividness Index does not increase within 30 days of starting the training protocol, you are entitled to a full refund, no questions asked. To request a refund, email alex@myaphantasia.com with your account email.

Refund requests outside the 30-day window are considered on a case-by-case basis.

Because access is sold as a one-time payment, there is no subscription to cancel. You retain access for as long as the Service is operated. If you wish to close your account or delete your data, email alex@myaphantasia.com and we will process your request within 30 days.

You agree not to:

• Use the Service for any unlawful purpose.
• Attempt to reverse-engineer, scrape, or extract data from the Service.
• Interfere with or disrupt the Service or its infrastructure.
• Create multiple accounts to circumvent payment requirements.
• Reproduce, redistribute, or publicly display the assessment questions or training exercises.

We reserve the right to suspend or terminate accounts that violate these terms.

The Service is provided “as is” without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that any specific results will be achieved.

To the fullest extent permitted by law, My Aphantasia shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.